A new initiative at 541 Eatery & Exchange creates a safe space for folks who are unhoused to share their stories and become better storytellers
Stories are powerful tools. They can shape, heal or challenge people in unexpected ways and help us better understand ourselves and others. At 541 Eatery & Exchange, a not-for-profit charity café, a new storytelling circle, Concrete Tales, is helping to instill this powerful tool in its community.
The premise of 541 Eatery & Exchange lies in the vision that all people deserve access to food and should be able to choose what they want to eat. Their goal is to provide an opportunity for people to help their community by paying it forward through its button system and making sure everyone has access to good food. They also hope to provide a sense of dignity and respect that is too often stripped away from those who are stigmatized in society, such as those who are unhoused or dealing with addictions.
“541 Eatery & Exchange is a beautiful way for people, who have more resources, to come and see and interact with people who are actually very, very strong and resilient—people who have lived on the streets and have seen and experienced tough, tough things—and see them for who they really are,” said Carmen Cooper, staff at 541 Eatery & Exchange and organizer of Concrete Tales.
Concrete Tales is the latest initiative at 541 Eatery & Exchange funded by Keeping Six, an organization focused on harm reduction in Hamilton. Its first session was held on Nov. 18 at the café and it will continue to occur every Friday from 4:00 to 6:00 p.m. with dinner provided. Every week, one of the facilitators or guest speakers will exchange stories — some personal, some folk tales — of resilience and strength.
Cooper came up with the idea of starting a storytelling group and then later recruited facilitators to help run the sessions, including Carl Lambert whom she got to know through 541 Eatery & Exchange. Both their connections to the café and its mission run deep and long.
Cooper started working at the eatery four years ago but has been part of its family for a long time as a volunteer. She was drawn to this space by the sense of integrity, dignity and inclusivity offered by its community and while working here, she was able to learn the stories of folks who have had very difficult experiences and found herself healing and growing through listening to their stories. Concrete Tales came about because she wanted to extend this opportunity to others in the community and provide a dedicated safe space for folks to share stories.
“Because I’ve been [working] here for four years, in some ways, I have earned the privilege and honour of getting to know some people who have had very hard lives and because I myself found healing and growing through storytelling, I wanted to offer that opportunity to other people,” said Cooper.
Because I’ve been [working] here for four years, in some ways, I have earned the privilege and honour of getting to know some people who have had very hard lives and because I myself found healing and growing through storytelling, I wanted to offer that opportunity to other people.
Carmen Cooper, staff at 541 Eatery & Exchange
Lambert is a long-time customer at 541 Eatery & Exchange and someone with lived experiences of being unhoused. Coming to the café for the past 6 years has been helpful for him in dealing with his addictions and getting a chance to socialize with the local community.
“[541 Eatery & Exchange] has been a wonderful place for me in terms of dealing with my addictions and re-socializing with people,” said Lambert.
Despite Concrete Tales being a fresh and new initiative, the response from the attendees has been powerful and encouraging. At the first session, the group established rules of engagement, such as respect, trust and how they use a piece of concrete as the talking stick. It was crucial to establish these rules as soon as possible to emphasize the fact it is a safe space where people accept each other and can feel comfortable offloading their experiences and personal struggles.
During the first session, Cooper also shared an African folktale to ease the group into storytelling before delving into too personal stories which can be tragic and triggering for some folks. As the closing remark, she read a poem followed by a moment of silence for reflection which she hopes will be a tradition the group will continue every week. Afterwards, many folks shared they were looking forward to coming back for more and showed enthusiasm for future events.
“Everyone said they are coming back . . . [And] the community at large is supportive of [Concrete Tales] too as well as the [attendees]. It’s wonderful,” said Lambert.
Looking further ahead to where the group would like to take these sorties and conversations. In February 2023, they hope to facilitate an 8-week workshop to teach folks how to develop their own stories, including proper structure, body language and effective delivery. At the end of the workshop, they will host a debut event for all the storytellers to share with the general public.
Teaching people, especially those who are unhoused, how to be strong storytellers is important in Lambert and Cooper’s perspectives because it is an essential skill and can be therapeutic and dignifying.
“Let’s say something happens and you’ve got to talk to a banker, you've got to talk to a cop, you’ve got to talk to a fireman about [how] your kid [fell] into the water — it's a story and the more effective you can do it, especially as a street person who tends to lose those social skills, it’s huge . . . Also, it’s therapeutic,” said Lambert.
“I think that the idea that even though you’ve lived a difficult life, [knowing] that you matter, your story matters — like there is substance there — it dignifies your life which I think is rare,” said Cooper.
Additionally, by sharing these stories, they hope to help the community unlearn harmful stigmas against people who are unhoused, such as that they are on the streets because they are lazy.
“I think the assumption is always like, "Oh, they are just so lazy, not hard working, drug addicts and have loose morals." There are reasons for these things . . . So far from the people that came [on Nov. 18], I think there’s an eagerness to be heard. They just need an audience; they need people to listen,” said Cooper.
I think there’s an eagerness to be heard. They just need an audience; they need people to listen.
Carmen Cooper, staff at 541 Eatery & Exchange
To support Concrete Tales and initiatives alike, they encourage people to support community organizations like Keeping Six. Anyone can also attend future Concrete Tales events by emailing [email protected] to reserve a spot and learn to develop their own stories. Additionally, 541 Eatery & Exchange is currently looking for socks and gloves donations.
Everyone is closer to being unhoused than they think. Currently, extraordinary stories are being shared at Concrete Tales to destigmatize street people and normalize experiences of tragedy and hardship. Even if it is not at Concrete Tales, reflect on your narrative and try listening to someone else’s story to learn the power of storytelling and gain a new perspective.
C/O Gustavo Sanchez
Amidst cold weather and high COVID-19 case counts, the city of Hamilton failed to protect and consider its unhoused residents
January 2022 was a difficult month for the city of Hamilton, with temperatures dipping as low as -20 degrees Celsius and hundreds of Hamilton residents hospitalized with COVID-19. Unfortunately, low temperatures and high rates of COVID-19 created even more obstacles for Hamilton’s unhoused population.
“What we've observed as COVID has been ongoing and as the cold weather has been ongoing is just the lack of empathy and the lack of tangible sustainable solutions [from the city],”
Koubra Haggar, member of Hamilton Encampment Support Network’s Steering Committee.
HESN is an advocacy group and support network run entirely by volunteers in the Hamilton community. They advocate on behalf of the needs of unhoused residents of Hamilton and provide unhoused people with support and resources.
Vic Wojciechowska, another member of the Steering Committee, explained how shelters in Hamilton have not been adequately supported by the city throughout the COVID-19 pandemic. Wojciechowska explained that, earlier this year, all but one of Hamilton’s men’s shelters were experiencing COVID-19 outbreaks.
“Given the Covid outbreaks, [people] were being refused at the door. We had testimonies come in from shelter workers about the lack of municipal support for staffing, for adequate PPE, for any sort of code protocols or measures. We are two years into this pandemic now. The city has had adequate time to respond, to prepare, to prioritize and yet we're in the same position that we were a year ago,” said Wojciechowska.
Hagger added that, over the past few months, the city has taken a clear stance against people residing in encampments by saying that tents have to go.
“They care about aesthetics. The city cares about maintaining a certain image. While making these remarks and saying all these horrible things, they aren't providing any alternatives that are sustainable or dignified,” said Haggar.
Hagger recalled seeing police officers and city workers tell encampment residents to move farther into the trees where they would be less visible.
“The city doesn't have an issue in terms of letting people die in the cold; they also have an issue around maintaining a pristine image of Hamilton that excludes all poor and unhouse folks,” said Hagger.
In November 2021, several people who protested against encampment evictions were arrested. These people said that police officers used violence during the arrests, leaving them with various injuries.
In a video shared by the Hamilton Centre for Civic Inclusion, officers can be seen tackling three Black youth in front of Hamilton’s central police station.
“Here is the footage of Hamilton Police arresting [three] Black youth early this afternoon. These violent attacks are a reminder of outright police brutality & systemic racism. Why are Black youth being arrested when they are advocating for better housing options for residents?”
Statement from Hamilton Centre for Civic Inclusion
Wojciechowska also pointed out how many of the people making decisions about Hamilton’s housing crisis do not truly understand what the options for unhoused people look like. Wojciechowska recalled that, at a community delegation day to inform the operating budget, a city councilor expressed confusion about why one might choose to live in an encampment over a shelter.
“These are the people that are making the decisions. They don't even understand what the conditions within shelters are,” said Wojciechowska.
Wojciechowska highlighted how this lack of understanding leads the city of Hamilton to present options to unhoused community members that are not truly viable.
“We had someone provide testimony that, during the outbreaks in the women’s sector, people who were in COVID-19 isolation would not be able to access the shower for ten days. Again, these are being presented as options to people. In an encampment, at least you have community, at least you have control over isolation and contact and exposure with others. Whereas [the other option is that] you're crammed into a shelter with who knows how many other people, a shelter in an active outbreak and the city is calling this a housing solution,” said Wojciechowska.
Despite the current situation, Wojciechowska and Hagger expressed optimism that through the work and advocacy of HESN, the public has become more aware of Hamilton’s housing crisis.
“There's been a shift in public narrative over the last year regarding encampments. [There has been a shift in] understanding the conditions and the causes of encampments and understanding how these are linked to the housing crisis and how this is aligned to municipal failure to take responsibility of housing people,” said Wojciechowska.
Treating all members of our community with care is crucial, and this involves respecting and considering the needs of unhoused community members. Moving forward, the city of Hamilton still has much work to do in order to support unhoused individuals.
C/O @unshelteredthezine
“UNSHELTERED”: the zine shares the experiences of unhoused women and gender diverse folks
Homelessness across Canada became more widespread and visible during the COVID-19 pandemic. However, visible homelessness mostly describes homeless men. For unhoused women and gender-diverse folks, homelessness remains a largely hidden issue. With a lack of safe, adequate and appropriate shelters dedicated to these folks, they are more likely to avoid shelters, couch surf and remain in unsafe and/or abusive situations to access shelter.
Witnessing this unfortunate reality has inspired Samm Floren, a student in McMaster University’s post-degree bachelor of social work program, to bring to the limelight the experiences of homeless women and gender-diverse folks through the launch of her community project, “UNSHELTERED”: the zine. UNSHELTERED is a community art project aimed to sharing the stories of chronically unhoused women and gender-diverse folks who don’t access the shelter system in Hamilton for reasons including, but not limited to, restrictive service and shelter rules, being labelled as Do Not Admit or fear of discharge due to their mental health crisis, substance use or possession of harm reduction gear.
The zine’s goals are to instill creativity, provide a safe space for unhoused folks to voice experiences and raise public and institutional awareness of what it is like to live outside of the Hamilton shelter system. The first issue of the zine can be accessed through a Google Drive link and a physical printed copy can be found at Centre[3], Girl on the Wing, Handknit Yarn Studio and Partizanka Press, or requested via UNSHELTERED’s Instagram page on a pay-as-you-can basis.
To gather contributors, Floren, along with two other social work students, Stephanie Milliken and Alannah Maye, would reach out to those sleeping on the streets or living in encampments who were accessing drop-in spaces and programs at the YMCA and Mission Services in Hamilton. Mission Services has been especially helpful in providing her with contacts to folks with a history of being denied or unable to access shelters.
Those who agreed to contribute their artwork to the zine were provided a consent form and asked to express their experiences of being unhoused in Hamilton. After finishing their pieces, they were interviewed to describe what their pieces are about and to share their story. Their descriptions and experiences were included in the zine along with their artwork. All participating folks were remunerated with an honorarium consisting of a $30 gift card to Dollarama or Tim Hortons, art supplies and harm reduction kits.
The idea for the zine came about while Floren was working as a frontline shelter worker at a low-barrier program during January and February of this year. Seeing folks who were constantly being denied access to adequate housing, reading about homeless encampments, working the shelter system and not seeing any changes made to better support unhoused women and gender diverse folks motivated her to create a platform through which they could tell their stories to the larger community.
“[Folks] would become so frustrated and a lot of the time what they would say is, ‘I’m going to die out here on the streets.’ So that’s where the inspiration came from. But I think it’s important to note that folks have been telling their stories this entire time and UNSHELTERED is just a tool to do that,” explained Floren.
“[Folks] would become so frustrated and a lot of the time what they would say is, ‘I’m going to die out here on the streets.’ So that’s where the inspiration came from. But I think it’s important to note that folks have been telling their stories this entire time and UNSHELTERED is just a tool to do that."
Samm Floren, founder of UNSHELTERED
UNSHELTERED was also inspired by Floren’s love for art and her belief in the capacity of art to act as an outlet for self-expression. She had run an arts session a few years ago as part of the Transitional Living Program at the YMCA for unhoused folks and seeing first-hand the fulfillment art could bring to them was one of her favourite moments in the program.
“Just being there, being with folks and doing art, was just fun and I’ve carried that with me. The joy that people get from being able to just create is huge and I think that’s where a lot of [folk’s engagement with art] came from. We don’t have a lot of art supplies, it’s not something that people think of, but it’s something people love and cherish and use,” said Floren.
“Just being there, being with folks and doing art, was just fun and I’ve carried that with me. The joy that people get from being able to just create is huge and I think that’s where a lot of [folk’s engagement with art] came from. We don’t have a lot of art supplies, it’s not something that people think of, but it’s something people love and cherish and use.”
Samm Floren, founder of UNSHELTERED
The first issue of the zine included works from over 20 contributors, but it would not have been possible without strong community support. UNSHELTERED received monetary and supply donations from the community and organizations and lots of help from volunteers and partnerships. McMaster faculty and teaching assistants who were involved include Laurie Sherry-Kirk, Mary Vaccaro, Jennie Vengris and Jennifer Crowson. It was featured on the McMaster Social Work website and professors have been reacting positively to the zine by helping to spread the word and donating gift cards for honoraria.
Supporting organizations of the zine include Keeping Six, Mission Services, YMCA Transitional Living Program and Carole Anne’s Place and CUPE3906. Keeping Six in particular has been a major supporter of the initiative through inviting UNSHELTERED to the Unity Jam concert, which occurred in September. There, Floren was able to promote the zine and host harm reduction information sessions and naloxone training.
So far, Floren’s favourite responses have been from folks who contributed their artworks to the zine. She says it was exciting to see them receive a physical copy of the issue and react with so much positivity.
“I’m still tracking down a few people to give a hard copy of the zine and they were really excited — that was the biggest impact and that’s the goal. We want people to be excited and see other folks read it. So the feedback’s been pretty positive,” said Floren.
Floren wishes for UNSHELTERED to become a long-term initiative while staying true to sharing the stories and artwork of folks who are living outside the Hamilton shelter system. Additionally, she hopes she can organize more art drop-in sessions.
“The goal of UNSHELTERED is the artists and the people who are sharing their story. It’s amazing that it has support, but that’s where the focus needs to stay. What’s important is that UNSHELTERED is just a tool. It’s another way to get things out there and what people need to realize when they read it is that these stories have been there this entire time. Hopefully now they’ll be more willing to open their ears to it and listen if they weren’t before and make an effort to continue to do that,” said Floren.
Here’s hoping that UNSHELTERED is able to not only support those living outside the Hamilton shelter system, but also effect larger, more permanent change in the city and in relation to people’s perceptions of unhoused individuals.
